• Past and present attendees:

    Alfons Wahlers
    Chief Information Officer
    Celesio AG
    Carl Dawson
    Marks & Spencer
    Jens Landgren
    Deputy CIO
    H&M Hennes & Mauritz AB
    Andy Haywood
    N Brown Group
  • Governing Board:

    Frank Suykens
    SVP & CIO Europe
    Delhaize Group
    Joel Goldberg
    Senior Director Technology Europe
    John Bovill
    IT & E-commerce Director
    Jonathan Vardon
    CIO Digital & Operations
    The Co-operative Group

Retail Strategy: Capitalizing on Regained Consumer Confidence and Influencing Shopper Behavior

For the first time since the economic downturn, the retail industry is seeing a consistent rise in profits. However, while consumers are back in the stores, their mindsets have changed. They are more educated and more demanding, but spending habits per day still haven't returned to the levels reported by Gallup polls in 2008, just prior to the downturn.

The CIO Retail Summit will help retail organizations learn how to cater to this new consumer, leveraging technology to improve customer experience, convey a consistent brand message and increase profit margins. Agenda topics will include:

  • Influencing consumer choices with social media
  • Maximizing business through mobility and mobile applications
  • Cloud computing compliance, security and optimization
  • Talent management and retention
  • Maximizing the return on digital signage investments

The CIO Retail Summit is an opportunity to explore best practices, have in-depth discussions and make new business contacts in a relaxed, yet focused setting. Attendees will leave the event with new ideas and the ability to make better business decisions for their organizations.


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